Frequently Asked Questions

We love animals, but for safety and to maintain a calm treatment environment, we ask that pets be secured in another room during the session. This helps prevent interruptions and allows you to fully relax while ensuring the equipment remains sanitary and undisturbed.

EnTouch provides everything needed for the session, including the professional massage table, linens, bolsters, oils/lotions, and sanitization supplies. We essentially bring the treatment room to you.

The only thing we ask is that you have a small open space available (about the size of a yoga mat plus room to move around it). Many clients choose a living room, bedroom, or office area. Otherwise, no special preparation is needed.

No setup is required on your part. We arrive approximately 10 minutes early to handle everything and review your treatment goals before the session begins.

EnTouch operates on a flat-rate model to keep things simple and transparent. Gratuity is never expected or required. If a client wishes to express appreciation, it is always optional—but our focus is on delivering consistent, professional care regardless.

Our work is therapeutic and recovery-focused rather than spa-oriented. Sessions are designed to address tension, pain patterns, mobility limitations, and overall functional wellness while still being deeply relaxing.

Real life happens — and that’s okay. We can work around normal household noise. If you’d like a more calming environment, we recommend silencing phones or minimizing distractions, but it’s entirely up to you.

Absolutely. EnTouch is structured to deliver the same level of professionalism, sanitation, and clinical intention you would expect in a treatment facility — just with the added convenience of being in your own space.

All equipment is cleaned and disinfected between every client. Fresh linens are used for each session, and we follow strict hygiene protocols before, during, and after treatment.

Mobile therapy is ideal for busy professionals, parents, athletes, individuals managing chronic tension or injury recovery, or anyone who prefers effective bodywork without adding another trip to their day.